COVID-19 Resources

Links to COVID-19 Support and Information

During this time of uncertainty, we want to help you access information and resources regarding the COVID-19 pandemic, including the federal and BC government benefits and supports being made available.

Covid-19 Information

Information on COVID-19 including symptoms, testing, exposures, and self-isolation.

BC Centre for Disease Control (BC CDC) COVID-19 home page

BC Province-wide COVID-19 Restrictions

BC COVID-19 Self-Assessment Tool

BC CDC Symptoms

BC 8-1-1 (Public Health)

Fraser Health COVID -19

COVID 19 Vaccine and Immunization Plan

Information on the immunization plan and when you can expect to be eligible for a COVID-19 vaccine.

How to get vaccinated for COVID-19

All adults in British Columbia are eligible to receive a COVID-19 vaccine. To receive a vaccine you must follow the 3 steps below:

Step 1: Register

Anyone 18 years of age or older can now register to receive a COVID-19 vaccine. If you don’t have a Personal Health Number, please register by phone or in person at a BC Services Centre.

Step 2: Book an Appointment

After you have registered, you will be contacted to book a vaccine appointment when you are eligible based on your age. You will choose the date, time, and location of your vaccine appointment.

Step 3: Get the Vaccine

You will arrive at the location on the date and time of your scheduled appointment to receive your vaccine.

High Priority Neighbourhoods

People born in 2003 or earlier (18+) who live in high-transmission neighbourhoods can register and get contacted to book their vaccine appointment on the same day. Many Surrey neighbourhoods are considered high priority – enter your postal code to see if you’re eligible.

Pharmacy Program

People born in 1991 and earlier (30+) can get the AstraZeneca vaccine at eligible pharmacies in the Lower Mainland, Vancouver Island, the Interior and Northern B.C.

Transportation to Vaccine Clinics Available

Transportation to vaccine clinics are available upon request for seniors, vulnerable groups and other individuals. To request transportation please use the online request form. A telephone option will be available shortly. You can support the request on behalf of others.

BC COVID-19 Immunization Plan

Canada Vaccine Rollout

Federal Government Resources

Canada’s COVID-19 Economic Response Plan

The federal government’s full COVID-19 Economic Response Plan.

Canada Recovery Caregiver Benefit (CRCB)

Income support to employed and self-employed individuals who are unable to work because they must care for their child under 12 years old or a family member who needs supervised care. This applies if their school, regular program or facility is closed or unavailable to them due to COVID-19, or because they are sick, self-isolating, or at risk of serious health complications due to COVID-19.

Employment Insurance (EI) Application Information

Applying for EI during the COVID-19 pandemic.

Employment Insurance Sickness Benefits

If you are sick, quarantined or have been directed to self-isolate, the federal government will waive the requirement to provide a medical certificate to access EI sickness benefits.

Income Tax filing information

Find information on filing your 2019 income tax return and the new, extended filing deadline.

British Columbia Resources

BC SME Recovery Grant

The Small and Medium Sized Business Recovery Grant program provides fully funded grants to businesses to ensure they have the support they need during and beyond COVID-19. Grants of $10,000 to $30,000 are available to small and medium sized B.C. businesses impacted by COVID-19. An additional $5,000 to $15,000 grant is available to eligible tourism-related businesses. The program runs until August 31, 2021 or until the funds are fully expended, whichever comes first.

BC Recovery Benefit

The BC Recovery Benefit is a one-time direct deposit payment for eligible families, single parents or individuals. Benefit eligibility is based on net income from your 2019 tax return. You must apply to receive the benefit.

Service BC

Non-medical information about COVID-19 available 7:30am – 8 pm at 1-888-COVID19. (1-888-268-4319). Services available in more than 110 languages.

COVID-19 Provincial Tax Changes

BC Hydro COVID-19 Bill Relief

COVID-19 support for individuals and families

Senior Support Helplines

Digital Services

A variety of digital services are available to support Canadians during the pandemic. Find services to support your travel into Canada, substance use and mental health, financial support, and more.

Digital tools to help Canadians access services and get information on COVID-19

BC Digital tools

Health and Mental Health Resources

Find resources and services to support you and your loved ones during this difficult time.

BC Virtual Mental Health Supports during COVID-19

Fraser Health Resources List

BC CDC Mental Wellbeing during COVID-19

Foundry BC for Children, Youth and Families

Wellness Together Canada – Mental Health and Substance Use Support

Health Canada’s COVID-19 Health Information

Learn what the symptoms are for COVID-19, what to do if you think you have the symptoms and take a self-assessment.

8-1-1 (HealthLink BC) or 604-215-8110

Available 24/7 to talk to a nurse and get advice about how you are feeling and what to do next. Services available in more than 130 languages.

Kids Help Phone

Kids Help Phone provides mental health support for children and youth via text, live chat or phone 1-800-668-6868.

Banking and Mortgage Resources

Canadian banks have committed to work with their customers on a case-by-case basis to find solutions to help them manage hardships caused by COVID-19. Canadians who are impacted by COVID-19 and experiencing financial hardship as a result should contact their financial institution regarding flexibility for a mortgage deferral. This allows flexibility to be available − when needed − to those who need it the most.