Learn Customer Service Basics (3 sessions) SuperHost (1 day) & Cashier Training (1 day) with this online and in-person course offered by DIVERSEcity Skills Training Centre.
Customer Service Basics
Gain comprehensive knowledge of the duties and responsibilities of a customer service representative and/or cashier in the retail industry, and develop skills in engaging with customers and handling their enquiries effectively.
SuperHost
Learn workplace communication, problem-solving, customer and employer expectations, and receive a certificate upon passing the final exam.
Cashier Training
Gain comprehensive knowledge of the duties and responsibilities of a cashier in the retail industry and get hands-on cashier training to complete your training.
Courses are:
- Taught by industry experts who teach the latest in-demand skills
- Open to all jobseekers (Canadian citizens, immigrants and temporary residents)
- Fee-based (subsidies may be available through WorkBC)
- Online courses taught via Zoom video conferencing. A free Zoom link will be emailed to registered students.
- Students require internet access and a computer/smartphone with microphone, camera and speaker, for online classes. See other specific requirements for each course below.
- Some in-person classes are held at DIVERSEcity Surrey Community Campus (13455 76 Avenue, Surrey, BC) and hosted at WorkBC Centers throughout the province.
- Course fee: $600
DIVERSEcity Skills Training Centre offers online skills training courses to help jobseekers
enter the workforce with job-ready skills, information and confidence!
For more information, call 604-547-2010, email: skillstraining@dcrs.ca or visit dcrs.ca/STC.